Zong 5G, Pakistan\u2019s leading technology service enterprise, has earned national recognition through a remarkable double victory at one of the most prestigious industry platforms of the country. The company secured a Pakistan Digital Award for the Best Social Media Campaign (Meta): My Zong App and a Made in Pakistan Tech Excellence Award for its groundbreaking Self-Intelligent RAN Optimization Platform.
\nThe dual achievement reflects Zong 5G\u2019s commitment to its strategic pillars of delivering ultimate customer experience, expanding diversified digital products and services, and accelerating AI enablement across its operations and network ecosystem. It further reinforces the company\u2019s goal of building a Digital Pakistan through next-generation technologies that create meaningful value for consumers, businesses, and communities.
\nAt the Pakistan Digital Awards, Zong 5G\u2019s My Zong App campaign was recognized as a standout digital marketing initiative, demonstrating the company\u2019s ability to connect with customers through innovative and customer-centric experiences. Designed to address the evolving connectivity needs of modern Pakistani families and social circles, the campaign strengthened customer engagement while reinforcing Zong 5G\u2019s position as a trusted partner in Pakistan\u2019s increasingly digital lifestyle.
\nCommenting on the achievement, Sajid Munir, Head of Marketing, Zong 5G, said:
\n\u201cAt Zong 5G, we are leveraging 5G, AI, and emerging technologies to create intelligent and immersive experiences that meet the evolving needs of our customers. The My Zong App embodies this vision, and the campaign reiterates how it serves as a comprehensive platform that delivers a seamless, personalized, and convenient experience through a single touchpoint. This recognition reflects our commitment to innovation and customer-centricity as we continue to shape a smarter, more connected, and technology-driven future.\u201d
\nFurther strengthening its reputation as a technology service enterprise, Zong 5G was also honored by receiving the Made in Pakistan Tech Excellence Awards for its Self-Intelligent RAN Optimization Platform; Pakistan\u2019s first Level 4 autonomous closed-loop network optimization system deployed on a live commercial network.
\nDeveloped entirely in-house by Zong engineers within six months, this AI-powered platform represents a major milestone in localized technology, demonstrating the nation’s capacity for world-class technology innovation. The solution leverages advanced AI and automation to proactively resolve network congestion, reducing resolution times by over 90%; from days to mere minutes, while delivering up to an 18% improvement in peak-hour downlink throughput.
\nCommenting on the recognition, Executive Director of IT at Zong, Ali Waqas said:
\n“Winning recognition for both, a customer-focused initiative and a pioneering AI-powered network platform, demonstrates the strength of our integrated approach to digital transformation. As we continue to advance our 5G journey, we remain committed to harnessing AI, automation, and next-generation technologies to deliver exceptional experiences, strengthen Pakistan\u2019s digital ecosystem, and contribute meaningfully to the country\u2019s digital transformation agenda.”
\nThe recognition of both My Zong App and the Self-Intelligent RAN Optimization Platform highlights Zong 5G\u2019s unique ability to innovate across the entire digital value chain; from enhancing customer experiences to building intelligent network infrastructure. Together, these achievements underscore the company\u2019s ongoing role in accelerating Digital Pakistan through technology leadership, AI-driven innovation, and future-ready business solutions.<\/p>\n","protected":false},"excerpt":{"rendered":"
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